Fantasy World is the best in the business! I've made several purchases from them and have never been disappointed with the merchandise, service, packaging, or shipping time. Great, helpful folks to work with to sort out any problems. I plan on shopping here for a long time to come and drag as many others with me as possible. Thanks gang!

Patrick

I bought my first car from Fantasy World Hobbies. They are located in Washington but I bought it online. I bought the Spirit Peugeot 406 Coupe "Mardi Gras" car. This post is about the service I received on a phone call to Fantasy World. I called about some information on spare parts for the car and Tony helped me out immensely. Tony answered all my stupid questions and even asked many of his own to make sure I got exactly what I was after. The shop didn't have the exact tires I was looking for and he was kind enough to give me a set of his tires. That kind of service is something most places don't offer when you are face to face with them in their store. I am already planning my next purchase from Fantasy World Hobbies and will definitely be giving Tony a call again.

Robert

Your website is by far the best when it comes to Slot Cars. Keep up the great customer service!

Mike

Thanks again for the prompt and professional service. I greatly appreciate the excellent effort that went into the packaging to make sure the car arrived here in Australia in the same condition as it left the US. Look forward to placing my next order.

Mark

I have always gotten good service from Fantasy World Hobbies. Bought my first set from your store about 4 or 5 years ago now and have close to 60 cars. Keep up the good work.

Arrold

I ordered a car from your store for my digital 132 set. The man I talked to was so knowledgeable about the hobby that I will definitely make Fantasy World Hobbies my go to store from now on. Again thank you for your great customer service, it means a lot to have people who know what they are talking about, especially since I am just getting back into the hobby.

Thank you,
Joe

I work in retail management and am a firm believer that excellent service deserves commendation. You guys don't strive to be the fastest and the best, YOU ARE the Fastest and the Best!

Thanks again and keep up the good work
Tracy

I enjoy this great hobby of slot car racing, you guys at Fantasy World are the reason. I've been a steady customer for a few years now, and your website is one of the easiest to browse and find what we customers need. I also appreciate the quickness of your ordering department in filling our orders.

The thank you card I received with my last order is my reason for this e-mail, but more important is my confidence in you to keep me and my racing club supplied with cars and parts that we need.

I have a club of five members, and we race every Thursday night. We have all purchased cars and parts from your store, and we are all pleased in doing business with you.

Take care and remember you keep us racing.
A loyal customer,
Lenny G.

Wow, received the Scalextric cars in three days to Texas! Very friendly phone conversation with staff. Most importantly, mint condition items with factory bubble wrap intact. You have earned by business for all future orders.

Thanks Buddy Dave!
Darren H.

I would just like to thank you guys for the great Costumer Service from Fantasy World Hobbies helping me to find the right tires for the new SCX UPS Porsche last week. You guys are awesome.

Roberto

My order arrived this week safe and sound. Please thank Tony for packing the current Avant Slot chassis, and for making sure my orders are accurate every time. Fantasy World is the best!

Van

Regarding hearing the good stuff and employees going the extra mile - Tony called me this weekend to confirm that I indeed wanted two copies of the same car. I had placed two orders with you, and the same car appeared in both orders.

Tony called my house to confirm that I indeed wanted two of the same car, and that I had not accidentally ordered the same car twice. That was very thoughtful of Tony, and I very much appreciated the call.

I have purchased numerous cars from you over the years. I find your website very well laid out, making it easy for me to find the products I'm looking for, and I very much appreciate your attention to customer service.

Thank you very much, and keep up the work.
Victor

I have always recieved the best of customer service at Fantasy World Hobbies. You have become my "Go To First" choice when I am in need of parts for my hobby.

Joe F.

You're still the best in the business as far as I am concerned. Thanks for you great service each and every time I have an order.

Don

I want to thank all the people that worked my order. I really appreciate your sincere and quick response and will recommend your company to my friends, especially because you do have everything in inventory.

Ed

As a new customer, I am very pleased in how my experience with Fantasy World Hobbies carried out! I was very pleased in the customer service that I received, someone is doing a great job! My order was taken care of immediately, and I received my car just a couple of days later due to the fast processing of my order! I was concerned about receiving my product in Mint condition, and while opening my package I noticed the package was packed very well, and I received my Slot Car in Perfect condition! It is obvious to me that your store realizes that a customer can be lost in seconds! Thanks for a great experience, I will be a returning customer!

Thanks again!
Rob

I found you guys on the internet and was impressed with your website. I am more impressed with Tony & your crew at Fantasy World Hobbies every time I talk to them. They have been wonderful & very helpful every time I call. They have helped me save time & money at every turn & hurdle that I have encountered. They have coached me through buying great cars for my 9 year old daughter and my 3 year old son, which was his favorite Christmas present. They have given me cheap material suggestions that have allowed to expand our track 3 times and build a model of a local swimming hole and mountain set-up that everyone loves and brings back great memories every time we race. Tony suggested the styrene from scratch book from your store and we are working on our first building. Everyone that I have talked to has helped me to maximize my families experience with this new hobby and prevented me from making rookie mistakes.

Thank you again,
David

Just wanted to say thank you for the excellent service that you provide me when i order cars or parts from you & the great deals & great pricing. I can always count on my orders arriving on time when ordering from you. keep up the great work!

Aloha,
Alex